Agentic Commerce

January 13, 2026

Shopping is about to feel very different. Not because we're getting "smarter AI"—we already have models that are good enough for a vast range of real problems. The shift is structural. We're moving from humans operating storefronts to agents operating commerce workflows, and that changes everything about how buying happens.

I've been writing about this broader transition in Evolution of AI UX, where I argued that AI is moving from reactive chatbots to high-agency systems that can hold context, plan, decide, and execute. I've also written about the money side in Agentic Finance, exploring how agents that can pay become economic actors rather than just assistants. This post is the bridge between the two: what happens when commerce becomes agent-native, when the buyer is software executing workflows rather than a person clicking through a website.

Illustration of AI user experience evolving from chatbots to high-agency agents

Google just made it official

Yesterday, Sundar Pichai posted on X that AI agents will be a big part of how we shop in the not-so-distant future. To help lay the groundwork, Google partnered with Shopify, Etsy, Wayfair, Target, and Walmart to create the Universal Commerce Protocol (UCP), a new open standard for agents and systems to talk to each other across every step of the shopping journey. UCP was co-developed with these industry leaders and endorsed by more than 20 others across the ecosystem—Adyen, American Express, Best Buy, Flipkart, Macy's, Mastercard, Stripe, The Home Depot, Visa, Zalando, and more. This isn't a small pilot or a research project. It's a protocol launch with real backing from the companies that move commerce.

And coming soon, UCP will power native checkout so you can buy directly in AI Mode and the Gemini app. Shoppers will be able to check out from eligible U.S. retailers right as they're researching on Google, using Google Pay with payment methods and shipping info already saved in Google Wallet. PayPal support is coming soon. Retailers remain the seller of record, but the entire checkout experience happens inside the AI interface.

That's not a vague prediction about "AI someday changing shopping"—that's a protocol launch, backed by major retailers, with a very direct implication: native checkout inside AI surfaces. When buying moves into the AI interface, the AI interface becomes the store. This is the structural shift I've been tracking, and it's happening faster than most people realize. As I wrote in Why I'm Bullish on 2026, we're entering a phase where AI is becoming foundational infrastructure, not just a feature. Commerce is where that infrastructure meets money, and Google just made it executable.

Commerce has always been messy. Catalogs don't match across platforms, pricing rules vary by region and context, shipping constraints multiply with every product category, and returns and support form their own universe of complexity. Historically, we dealt with this through bespoke integrations—every platform built custom connectors, every merchant exposed their own shape of "buy." This works fine when the buyer is a human clicking through a UI, but it breaks when the buyer becomes software. AI agents don't want your UI—they want a reliable state machine: find, evaluate, select, authorize, purchase, track, resolve issues. UCP is an attempt to standardize that workflow across the entire shopping journey, from discovery to post-purchase. It's not another "shopping feature"—it's an interoperability layer that makes commerce executable for software. UCP is built to work across verticals and is compatible with existing industry protocols like A2A, AP2, and Model Context Protocol (MCP), which means it's designed to integrate with the broader agent ecosystem, not replace it.

Native checkout changes the distribution game

"Native checkout in AI Mode and Gemini" sounds like a product detail, but it's actually a distribution shift. For twenty years, commerce discovery has followed the same pattern: search → click → site → cart → checkout. If checkout happens inside the AI experience, that entire funnel collapses. Product data becomes the storefront, fulfillment reliability becomes conversion, returns policy becomes part of the agent's decision-making process, and brand voice shows up as agent behavior rather than just a landing page. This is where agent UX stops being about "answers" and becomes about outcomes with money attached—exactly the transition I wrote about in Evolution of AI UX, where I argued that agents give you outcomes, not just answers.

Google is also launching "Business Agent," a way for shoppers to chat with brands directly on Search—like a virtual sales associate that answers product questions in a brand's voice. Retailers like Lowe's, Michael's, Poshmark, and Reebok are already live with it. And "Direct Offers" lets retailers present exclusive discounts directly in AI Mode when shoppers are ready to buy. These aren't separate features—they're all part of the same shift: commerce is moving from websites to conversational interfaces where AI agents can discover, evaluate, and transact without leaving the AI surface.

The agent stack is finally stacking

If you zoom out, UCP isn't arriving alone. It's landing into an ecosystem of protocols that are quietly building the rails for multi-agent systems. A2A (Agent-to-Agent) tackles cross-platform agent-to-agent interoperability, allowing agents from different platforms to discover and communicate with each other. UCP tackles commerce workflow interoperability, standardizing how agents navigate the shopping journey. AP2 (Agent Payments Protocol) extends agents into payments with authorization, intent tracking, and auditability—the guarantees that payments initiated by software need. x402, built by Google and Coinbase, adds stablecoin settlement for machine-ready payments, enabling programmatic settlement, low-friction micropayments, and agent-to-agent compensation that legacy payment rails struggle to handle cleanly for autonomous systems. And x402 Bazaar becomes the discovery layer for payable agent services—an index where capabilities are listed in a form machines can understand.

Underneath that distribution shift, this is the part people underestimate. Agents aren't useful because they can talk—they're useful when they can coordinate. And commerce is coordination. A2A solves the challenge of cross-platform agents needing to interact with each other. By adding the AP2 extension to A2A, those agents now unlock entirely new payments capabilities and use cases. And by adding stablecoin payments with x402, we're setting the stage for agentic commerce—for both traditional and machine-ready payment systems. This protocol stack is what makes the shift from "AI as a feature" to "AI as infrastructure" real, and it's happening in public, right now. As I wrote in Agentic Finance, these protocols define the foundational standards for secure multi-party computation in finance, establishing how agents securely delegate intent, verify execution, and maintain cryptographic guarantees. Commerce is the application layer of that infrastructure.

Payments are the real unlock

Here's the line I keep coming back to from Agentic Finance: agents that can't pay are assistants, but agents that can pay are economic actors. If an agent can browse and recommend, it saves you time. If an agent can browse, decide, and transact inside your constraints, it saves you cognition. That's the real product—not better recommendations, but executable commerce that happens inside workflows.

AP2 exists because payments initiated by software need stronger guarantees than traditional payment flows: what was authorized, who is accountable, what proof exists, how disputes resolve. Add x402, and you get something legacy payment rails struggle to do cleanly for autonomous systems: programmatic settlement, low-friction micropayments, agent-to-agent compensation. This is how "agentic finance" becomes "agentic commerce"—not by adding more chat, but by making commerce executable. When agents can discover services, understand their pricing, authorize payments, and settle transactions programmatically, they stop being static tools and start being economic participants. The stablecoin infrastructure that powers x402 gives agents the programmability of crypto with the price stability needed for reliable commerce, exactly as I explored in Agentic Finance.

Discovery becomes machine-readable

Humans browse. Agents query. That's why a discovery layer like x402 Bazaar is important—it's not a marketplace for humans, it's an index for agents. A place where capabilities are listed in a form machines can understand: what the service does, how to call it, how it prices, how to pay. Once you have that, agents stop being static. They can evolve by discovering new tools and paying for them, composing services into workflows, and upgrading their capabilities without human intervention. That's a very different internet—one where software can discover, evaluate, and transact with other software, creating a self-improving ecosystem of agent services.

Trust becomes the UX

As soon as money is involved, the entire UX is trust—not vibes, but mechanisms. The winning systems won't just be "more agentic"—they'll be safer and easier to control: spending limits and categories, approval checkpoints when risk increases, clear receipts and audit trails, reversibility and support flows, fast human override. This is the same principle I wrote about in Evolution of AI UX: high-agency systems only feel empowering when users retain visibility and control. Commerce just makes that requirement non-negotiable. Without trust mechanisms, agentic commerce becomes agentic risk, and that's not a product anyone wants to use.

Why 2026 is going to feel fast

We're watching a new layer of the internet form in public. UCP is an open standard backed by major retailers, launching with native checkout in Google's AI surfaces. A2A is making cross-platform agents talk. AP2 and x402 are making agents transact. The discovery layer is becoming machine-native. And Google is already rolling out Business Agent and Direct Offers, showing that this isn't just protocol work—it's product work happening right now. That combination compresses the distance between "I want" and "it's done," and it opens entirely new business models: paid agent services, agent-negotiated offers, autonomous procurement, machine-to-machine commerce with human policy.

This feels like a real inflection point because three things are finally aligning, as I wrote in Why I'm Bullish on 2026: models are good enough, tooling is becoming composable, and interfaces are being rebuilt around workflows instead of chat. That combination turns AI from a feature into a foundation, and commerce is where that foundation meets money. We're not entering the era of smarter machines—we're entering the era of usable intelligence, and commerce is becoming one of its first native applications. The infrastructure is ready. The protocols are launching. The retailers are on board. The question isn't whether this will happen—it's how fast it will scale, and what we build on top of it.